Unpacking My CV
Explore my diverse projects demonstrating skills and experiences.
Professional Summary
Telecommunications Network Engineer and IT Support Technician with training from the Australian College of Information Technology (ACIT) and over three years of experience in telecommunications, technology, and managed services in Australia. Specialist in network infrastructure, IT support, and systems administration, with CCNA Systems, JUNIPER, and VoIP certifications. Advanced proficiency in Windows Servers, Azure, Active Directory, VMware/Hyper-V, Microsoft systems, as well as security solutions and PBX systems.
In parallel, experienced Video Editor and Audiovisual Communicator currently working in high-demand broadcast environments, shaping narrative-driven content for television. Strong expertise in advanced editing workflows, particularly in Avid Media Composer, with a focus on storytelling, pacing, and post-production efficiency.
Worked within a shift-based production environment under the Arts and Entertainment Industry framework, adapting to tight deadlines, rotating schedules, and high delivery demands, while delivering high-quality audiovisual content aligned with broadcast standards. Known for strong problem-solving abilities, a customer-oriented mindset, and clear, effective communication across both technical and creative teams.
Reality TV Editor – Advanced Avid Editor / Narrative Specialist
I currently work as a video editor and narrative architect for the prime-time reality show “Vecinos al Límite”, produced for Canal 13. In this role, I’m not just cutting footage — I’m actively shaping stories, building tension, and turning raw, unscripted material into compelling television that connects with audiences. This position demands precision, speed, and strong creative judgment. Every episode is built from hours of multi-camera footage, where identifying key moments, constructing emotional arcs, and maintaining narrative clarity are essential to delivering high-impact content.
Work Experience
March 2026 – Present
Santiago, Chile
Key Responsibilities
Edited and structured high-volume multi-camera footage into broadcast-ready reality TV episodes, ensuring strong narrative flow, pacing, and audience engagement.
Built and refined storylines from unscripted material, identifying key moments and shaping emotional arcs aligned with the editorial vision of the show.
Performed advanced editing in Avid Media Composer, managing complex timelines with speed, precision, and efficiency in a high-pressure production environment.
Applied expert-level multicam workflows, trimming techniques, and timeline structuring to deliver polished and dynamic episodic content.
Integrated music and audio elements with narrative intention, enhancing tone, rhythm, and emotional impact across sequences.
Resolved narrative gaps, continuity issues, and structural challenges within raw footage, ensuring coherence and clarity in each episode.
Collaborated closely with directors, producers, and network stakeholders, implementing feedback efficiently while maintaining creative quality.
Prepared final cuts for post-production finishing stages, ensuring compliance with technical and broadcast standards.
Supported and guided junior editors, contributing to team efficiency and consistency in editorial quality.
Leveraged previous experience as Media Manager and Ingest & Editing Coordinator to optimize workflows, maintain organized project structures, and ensure smooth media handling across the production pipeline.
Managed and understood end-to-end post-production processes, from ingest and media organization to final delivery, minimizing technical disruptions and improving overall efficiency.
Worked within a shift-based production environment under the Arts and Entertainment Industry framework, adapting to tight deadlines, rotating schedules, and high delivery demands.




Secuoya Content Group – Advanced Video Editor & Post-Production Technical Support
Provided advanced video editing and post-production services for diverse production content, including television programs such as Qué Dice Chile, Mundos Opuestos, and Hay Que Decirlo for Canal 13. Also offered technical support for audiovisual systems and software, collaborating closely with production teams to ensure uninterrupted operations. Worked as a video editor and post-production specialist in a high-demand broadcast environment, supporting the production and delivery of television programs for Canal 13. Responsible for editing, post-production workflows, and technical support for editorial workstations and media systems used in daily TV production.
Advanced Editor - post-production technical support
April 2025 - February 2026
Santiago, Chile
Key Responsibilities
Edited and assembled audiovisual content including segments, reports, promos, interviews, and broadcast packages for television programming.
Performed advanced video editing and audio editing, including color correction, audio normalization, mixing, and final delivery for broadcast standards.
Produced and finalized content for television programs including Qué Dice Chile, Mundos Opuestos, and Hay Que Decirlo.
Managed post-production workflows including timeline assembly, content consolidation, and preparation of media assets for broadcast and internal distribution.
Troubleshot technical issues related to editing workstations, media storage systems, and audiovisual software, ensuring continuity in the production pipeline.
Monitored and maintained operational workflows across editing stations, supporting the stability of post-production systems.
Generated operational reports and documented production workflows when required by production management.
Worked under a shift-based broadcast environment, including weekend and holiday operations when required by production schedules.


Metwide Communications PTY LTD
Service activity management
Service Management Software: Utilization of platforms to schedule, log, and track service requests.
Monitoring Systems (Zabbix): Used to ensure service requests are escalated and managedaccording to established service levels. A tool that enables real-time monitoring of equipment andsystem performance metrics.
Customer Support and Troubleshooting
Remote Support Tools (CW Automate): Assisting customers through the troubleshootingprocess efficiently, providing real-time support via remote system access.
Knowledge Bases: Use of internal technical documentation platforms to provide solutions forcommon issues and ensure clear communication with customers. This includes technicalinquiries and product recommendations.
Security Compliance and Standards
Security Management Software: Ensuring all service activities comply with security policies byidentifying vulnerabilities or potential threats.
Security Policies and Procedures: Strict enforcement of data protection and informationsecurity regulations, utilizing encryption tools, identity and access management (IAM), and multi-factor authentication.
VoIP and PBX System Administration and Support
Configuration, monitoring, and troubleshooting of Asterisk, FreePBX, and SIP trunking systems.
Call quality diagnostics (jitter, latency, packet loss).
Assistance with softphone and IP phone setup for business and residential clients.
Internet and Residential Telephony Service Support and Supervision
Configuration and troubleshooting of routers, Wi-Fi, and IP phones for residential clients.
Coordination with NBN Co for new connection installations and activations, ensuring optimalperformance and VoIP migration when necessary.
Achievements
Efficient Maintenance Implementation for MikroTik Routers: Configuration and maintenance of MikroTik routers using WinBox, optimizing configuration and backup processes. Reduced execution time and prevented critical information loss in routing protocols and VLANs.
Supervision and Management of New Internet Plans in Brisbane: In my first month, I led thesupervision and contracting of new internet plans for a residential building following the terminationof service by the previous provider. I coordinated directly with clients in English, strengthening thecompany’s presence in Queensland and ensuring a smooth transition for tenants.
IT Support Technician - Service Desk
June 2023 - January 2025
Gold coast - Sydney, australia


Key Responsibilities
Ensure confidentiality and security
Update customer status.
Act as primary customer contact.
Manage service activities.
Perform equipment repairs.
Follow safety protocols.
Use equipment responsibly.
Complete documentation.
Participate in training.


Australian College of Information Technology
July 2020: CCNA Certification Training Course
January 2021: Juniper Networks JNCIA-Junos Training Course
Education and Professional development
Certificate IV in information technology networking
July 2020 - March 2021
Gold coast - Sydney, australia


Australian College of Information Technology
Diploma of information technology networking
March 2021 - September 2021
March 2021: Juniper Networks JNCIS - Security Certification Course
May 2021: Juniper Network MPLS & VPN'S Training Course
Australian College of Information Technology
Advanced Diploma of Telecommunications Network Engineering
September 2021 - May 2022
September 2021: Unified Communications / Voice Over Internet Protocol (VoIP) Training Course
November 2021: Data Center Design
April 2021: Computer repair and maintenance
Pacific English Study
Gold coast - Sydney, australia
Gold coast - Sydney, australia
gENERAL ENglish full-time course - upper intermediate
September 2019 - November 2019
Santo Tomas University
Digital audiovisual communications advanced diploma
2008 - 2010


Gold coast - Sydney, australia
Santiago, Chile
Fox Sports Chile TV Channel
Additional Work Experience
Multimedia avid editor
2017 - 2019
Santiago, Chile
Television National Chile (TVN) TV Channel
Multimedia avid editor
2015 - 2017
Santiago, Chile
Television Channel Chilevision (CHV) Tv Channel
Multimedia avid editor
2011 - 2015








Santiago, Chile
Edition and audio-visual montages, reports, and TV shows, as well as the post-production of clips and promotions of Central Fox News and Fox Players.Edition and audio-visual montages, reports, TV shows, and the post-production of clips and advertisements of Central Fox News and Fox Players.
Sports area. Editor of audiovisual material such as documentaries and TV shows (Podio, Olympic Games Brazil 2016, Boxeo de Oro), as well as the post-production of clips and promotions for TVN itself.
Advanced editor of audiovisual material, specializing in the editing of short- and long-form reports for the news department. Additionally, experienced in sound and music editing and mixing for audiovisual productions, ensuring optimal quality in the sound narrative. Also involved in the digitization process, optimizing files and formats for distribution across various platforms.
Software Management
Windows Servers
Microsoft Azure
Communications IoT
Mdm Platforms
Microsoft Intune
Ticketing System (Connectwise)
Microsoft 365
Juniper Systems \
Gen AI - Open AI
IOS Systems
Avid editing system
Wordpress
Outlook Email configurations and protocols
Active Directory
VoIP - PBX- Asterix
Keeper Security
Veeam Backups
Symantec
Sophos VPN
Cisco
VMware / Hyper-V
Webroot Ciberseguridad
Labtech
Microsoft admin Centers
Sharepoint - Onedrive environments
Remote desktop setup
Certificates and Licenses
Hardware and Operating System Essentials
Technical Support Basics
The Non-Technical Skills of Effective Data Scientists
Introduction to Linux
Networking and Storage
Network Fundamentals: Basic Networks and Storage
Australian Driver License Class CA
Skills and Languages
Windows Client Device Management
Security, Firewalls, VPN'S
VoIP, IP Telephony
Cisco / Juniper Switching & Rounting
IT Helpdesk Support
Troubleshooting and research
Software proficiency
Technical and Customer Support
Immediate Availability
Spanish (Native)
English (Proficient) - PTE Academic Test - Naati CCL
